ProQuest security teams work thoroughly to proactively protect customer and publisher information while providing the best possible experience for our end users. In the coming weeks, we’ll be taking additional steps to improve the security of our platform and your users’ experience. There is no customer action required and the changes will be seamless to your users. However, you may notice the following at the conclusion of this work:
- Proxy server redirects: For institutions who use a proxy server as an authentication method, your users will be authenticated and then seamlessly redirected into the ProQuest platform. This proxy server redirection will be removing the user’s activity from the proxy. This change will improve your users' overall experience with the platform including faster page load times and enabling accessible security challenges.
- More secure human verification method: ReCAPTCHA will become the default security challenge for verifying human access to ProQuest products and services. With ReCAPTCHA users will be able to access ProQuest seamlessly, with fewer security prompts, and a much more accessible security solution. Learn more about ReCAPTCHA.
We’re always evaluating and updating our security and detection methods to protect the libraries, users, and publishing partners who work with us. Please contact us
if you have questions, feedback, or other concerns.