All researchers, regardless of ability, need access to scholarly information. ProQuest and Alexander Street are committed to providing all our users with a fully accessible experience for research, teaching and learning.
At ProQuest, we make every effort to ensure that our platforms – including the Alexander Street Video Platform– can be used by everyone. the Alexander Street Video Platform is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1) and Section 508 of the US Rehabilitation Act for features and functions.
Accessibility features and gaps
Users of the Alexander Street Video Platform should be able to:
- Access captions and fully searchable transcripts for approximately 95% of all videos.
- Go directly to main content areas on the page using skip links.
- Listen to most of the website using a screen reader.
- Navigate the website and control video playback using just a keyboard or speech recognition software.
- Zoom in up to 400% using browser tools without text spilling off screen.
There may be some parts of this website that are not fully accessible:
- A small percentage of videos does not have captions or transcripts. Most videos do not have audio descriptions.
- There are some cases where text is embedded in an image without an accessible alternative.
- If line height is adjusted, some video titles may be cut off.
- The color contrast of certain featured images on the homepage may cause low text color contrast.
If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet
is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome
and Mozilla Firefox
Accessibility of this platform
Captions, transcripts, and audio descriptions
Alexander Street wants the video content on its platform to be accessible to all users. That’s why captions are available for all videos with transcripts, which is approximately 95% of all videos on the platform. Captions are generated from the transcript files.
Alexander Street aims to provide transcriptions for as many videos as possible. Time-synchronized transcripts and are fully searchable. Exceptions include non-English films (non-English languages are not currently transcribed), silent films, and videos containing no dialogue, such as musical performances (transcripts are limited to speech within the video and do not include an alternative textual presentation of the music).
Audio descriptions are not widely available for videos found on the Alexander Street Video Platform but are available for a select number of titles.
Where users may have problem accessing video content, contact us to discuss the most appropriate solution using the contact information in the Support and Feedback section of this document.
Since the website is coded with accessibility in mind, there are a number of features that will help you navigate and control video content. First, you should be able to quickly skip to main content areas on the page using skip links. These skip links are visible only when tabbing through the page with the tab key on your keyboard.
On the results page, you can narrow down your video results using our filters. Select the “funnel” icon, which has the accessible label of “Filter.” This appears before the results themselves. Each filter category (like subject, publisher, etc.) can be searched by typing in the search field for each filter list. Results are updated immediately, though these updates are not read with a screen reader. Currently, you will need to use the arrow keys and navigate the list to discover the results.
Before watching a video, we recommend tabbing into (or mousing over) the video thumbnail. Once you do, you will find a “See details” option. When selected, this option will give you the ability to read more about the video before watching it. There are some cases where video thumbnail images contain inaccessible text. That said, we have tried to include all important information (such as the producer, video title, abstract, etc.) in this “See details” section.
On the video player page, note that keyboard control is currently placed after the video section navigation. At this time, you will need to tab backwards (shift + tab) to access these options. When available, captions are displayed by default, though the captions control and all other video controls can be accessed by the keyboard. You can use the spacebar to start and stop the video. To access the video’s transcript, you can search using the search transcript feature or navigate to the Transcript section of the video page.
The accessibility of the Alexander Street Video Platform is a continual effort at ProQuest. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.
The Alexander Street Video Platform code is checked for accessibility using a range of automated and manual checks including but not limited to:
- Color Contrast Analyzer provided by WebAIM
- Deque aXe accessibility testing tool
- Keyboard-access manual testing and assessment
- WAVE (Web Accessibility Evaluation tool) provided by WebAIM
- NVDA with Windows
- VoiceOver with Mac
The Alexander Street Video Platform is tested on the latest version Firefox, Safari, Chrome, and Edge, and on devices including Mac and Windows computers, and Android and iOS devices.
What We’re Doing to Improve Accessibility
Making content accessible is an ongoing effort at ProQuest. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts include:
- The ProQuest Accessibility Council: a team of stakeholders working to increase accessibility resources and capabilities
- Pursuing partnerships with colleges, universities and other institutions to assist us in reviewing and updating our accessibility standards
- Supporting certifications for our employees
- Consulting with accessibility experts such as Deque
Support and feedback
If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability. Online: ProQuest Technical SupportPhone:
United States & Canada (toll free):+1 800 889 3358
Outside North America:+800 4997 4111
or +1 734-707-2513
Preparation of this accessibility statement
This accessibility statement was prepared on August 24th, 2020. It was last reviewed on February 24, 2021.
The website was last tested on January 8, 2021. The test was carried out internally at ProQuest.