Invoice Status:

• When first created, all invoices show as Open
• If you choose to pay the invoice via the Invoice Portal (available only to customer based in the United States paying in USD and using ACH):
  • After making the payment, the invoice status will show as Initiated
  • Once the funds have transferred via ACH the status will change to Paid
  • When ProQuest confirms receipt of the funds, the status will update to Closed
• For Open invoices that are paid outside the Invoice portal (i.e. wire transfer), the status changes from Open to Closed once ProQuest confirms receipt of the funds.
• You can also filter on the status of an invoice.