Why does my ftp/sftp Dialog alert not deliver results
There can be two main reasons why a Dialog alert is not delivering results in ftp/sftp format
1/ Issue with customer's ftp/sftp server.
The customer's server may have crashed or be full or the password to the ftp/sftp server changed. Once the customer has been informed and the issue fixed, the data can be re-sent
2/ The ftp/sftp url may be incorrectly set up
The correct format for an ftp/sftp server address is:
However, the customer may have entered the ftp/sftp address in this format:
This will need correcting in the customer's PAM